Identification of the Parties

These Terms and Conditions for the services offered on the URL https://novasoltec.com/ (hereinafter referred to as the “Site”) are entered into by NOVELTY SOLUTIONS, S.A. DE C.V. (hereinafter, “NOVASOLTEC”), the owner of said URL, with its registered office in San Salvador City, and email address clientes@novasoltec.com.

At any time, the interested party may save or print these Terms and Conditions, and it is advised that the User does so.

To use this Site, the User’s explicit acceptance of each and every clause of these Terms and Conditions is required.

Purpose of the Terms and Conditions

NOVASOLTEC operates an Internet Site whose primary activity is to provide all types of services related to software development, focusing on the design, creation, implementation, and maintenance of applications and information systems.

NOVASOLTEC offers the following services through the Site:

• Custom software solution development services, which can cover a wide range of business functions and needs. 
• Software developers work in various areas, such as mobile application development, web platforms, Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems, data analysis and processing software, among others. In addition to initial development, they also conduct thorough testing, ensure compatibility with different platforms and devices, and provide updates and ongoing support. Their goal is to optimize operational efficiency, enhance the User experience, and facilitate the digital transformation of organizations through innovative and tailored technological solutions.

Through the Site, Users have the ability to access and acquire the available services, which are listed in U.S. dollars. Accepted payment methods include credit and debit cards, which are processed securely and efficiently by an authorized aggregator.

Therefore, the clauses of these Terms and Conditions will apply to all services on the Site. The characteristics of each of these services are determined on the Site.

Access to the Site implies unconditional acceptance of the clauses of these Terms and Conditions, and if the User does not agree with them, they should refrain from accessing the Site or using the content provided through it.

These Terms and Conditions are governed by the principles of legality and good faith, with the User agreeing to use the Site and the information or content hosted in accordance with the law, morality, good customs, and public order.

NOVASOLTEC reserves the right to make changes without prior notice, including altering, removing, or adding content, products, and services provided through this Site, as well as changing how they are presented or located on the Site.

Additionally, NOVASOLTEC reserves the right to modify the clauses of the Terms and Conditions when deemed appropriate.

Responsibilities

Of the Site

NOVASOLTEC shall not be held responsible, either directly or subsidiarily, for: 

• The quality of service, access speed, correct functioning, or availability and continuity of the Site. 
• Any damage that may occur to Users’ equipment due to the use of the Site. 
• Any breach of the law, morality, generally accepted good customs, or public order resulting from the transmission, dissemination, storage, provision, receipt, obtaining, or access to content. 
• Defects and flaws of any kind in the content transmitted, disseminated, stored, or made available. 
• Outdated data provided by Users, as well as incorrect or untrue data provided through the use of the Site’s services.

If NOVASOLTEC makes any changes to these clauses that have not yet been communicated on the Site, Users will be notified as soon as possible through personal communication or by updating the Site’s content.

Of the User

By using our website that commercializes web development services, the User agrees to:

• Proper Use: Use the services and resources provided responsibly and in accordance with the established terms of use.
• Accuracy of Information: Provide accurate and truthful information when registering or using our services.
• Legal Compliance: Comply with all laws and regulations applicable when using our services and platforms.
• Unauthorized Use: Immediately report any unauthorized use of their account or any other security breaches.
• Responsibility for Content: Assume responsibility for any content posted, transmitted, or shared through our platform, ensuring it complies with intellectual property regulations and does not infringe on third-party rights.
• Updating Information: Keep all personal and contact information provided to our platform up to date.

Failure to comply with these responsibilities may result in the suspension or cancellation of the User's account, as well as other disciplinary measures as determined by our company.

Intellectual and Industrial Property

The entire Site, including text, images, trademarks, graphics, logos, buttons, software files, color combinations, as well as the structure, selection, arrangement, and presentation of its content, is protected by intellectual and industrial property laws, and reproduction, distribution, public communication, and transformation is prohibited, except for personal and private use.

NOVASOLTEC does not guarantee that the content is accurate or free of errors or that the User’s unrestricted use of the content does not infringe on third-party rights. The proper or improper use of this site and its content is the responsibility of the User.

Additionally, the reproduction, retransmission, copying, assignment, or rediffusion, in whole or in part, of the information contained on these pages, regardless of its purpose and the means used, as well as products purchased through the Site, is prohibited.

Use of Cookies

NOVASOLTEC reserves the right to use "cookies" in any use of the Site. However, Users are informed of the possibility of rejecting this use on their computer.

Links

The Site may include links to third-party sites. These have not been reviewed or subject to controls by the Site. NOVASOLTEC cannot be held responsible for the content of these websites or for the measures they take concerning privacy or personal data processing. NOVASOLTEC recommends carefully reading the terms of use and privacy policy of these sites.

If you wish to activate a link to the Site, you must notify NOVASOLTEC, obtaining express consent to create the link. NOVASOLTEC reserves the right to oppose the activation of links to its website.

Minors

Minors must obtain permission from their parents, guardian, or legal representative before accessing the content provided on the Site. However, the User status cannot be held by a minor unless acting through a legal representative.

Access and use of the Site by unauthorized minors are prohibited. NOVASOLTEC reminds adult Users who are responsible for minors that it is their sole responsibility to determine which services and/or content are inappropriate for the minors’ age.

NOVASOLTEC informs that there are software programs that can filter and block access to certain content and services so that parents, for example, can decide which content and services on the Site their children can access and which they cannot.

Jurisdiction

The clauses of these Terms and Conditions are governed by current Salvadoran law. For any dispute arising from the use of the services offered or products provided on the Site, the parties, by accepting these Terms and Conditions, agree to submit to the competent courts and tribunals of San Salvador, unless a law provides for a different jurisdiction based on the nature of the relationship.

Contact

For any inquiries, requests for information, technical issues, or any other matter related to our services, you can contact us by email at clientes@novasoltec.com.

Our office hours are Monday to Friday, from 9:00 AM to 6:00 PM. We commit to responding within a maximum of 48 business hours and to handling your personal information in accordance with our Privacy Policy. 

If you have any complaints or suggestions, please email us detailing your situation.