This website collects some personal data from its users.

Data Controller and Responsible Party

In compliance with data protection laws, the holder of the domain name https://novasoltec.com/ provides the following identifying details to any interested parties:

• Holder: NOVELTY SOLUTIONS, S.A. DE C.V.
• Address: 71 Av. Norte y 3a Calle Poniente, Colonia Escalón, San Salvador, El Salvador.

NOVELTY SOLUTIONS, S.A. DE C.V. (hereinafter, “NOVASOLTEC”) is a company duly constituted under the laws of the city of San Salvador, Department of San Salvador.

For any communication with the Holder, please contact them via email at clientes@novasoltec.com for further information.

Types of Data Collected

Among the types of personal data collected by this website, either directly or through third parties, are: identification data provided through our contact forms, as well as banking information, cookies, and usage data.

Complete information regarding each category of personal data collected is provided in the sections of this privacy policy dedicated to such purposes or through specific explanatory texts shown prior to the collection of such data.

Personal data may be provided freely by the user or, in the case of usage data, will be collected automatically when using this website.

All data requested by this website are mandatory, and refusal to provide them may prevent the website from proceeding with the provision of the Service. In cases where this website specifically indicates that certain data are not mandatory, users are free to withhold such data without affecting the availability or functionality of the Service. Users who have doubts about which data are mandatory may contact the holder.

The use of cookies—or other tracking tools—by this website or by third-party service providers used by this website aims to provide the Service requested by the user, in addition to any other purposes described in this document and in the Cookie Policy, if available.

The user assumes responsibility for third-party personal data obtained, published, or shared through this website and declares that they have obtained the third parties' consent to provide such data to the holder.

Mode and Place of Data Processing

The holder will process user data appropriately and adopt appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of data.

Data processing will be carried out using computers and/or IT tools, following procedures and organizational modalities strictly related to the purposes indicated. In addition to the holder, certain categories of authorized persons related to the functioning of this website (administration, sales, marketing, legal and system administration departments) or external contractors providing services to the holder (such as external service providers, courier companies, hosting companies, IT companies, communication agencies) may access the data as Data Processors, if necessary. An updated list of such persons may be requested from the holder at any time.

Legal Bases for Processing

The holder may process user personal data if one of the following conditions is met:

• When users have given their consent for one or more specific purposes. Note: Under various legal frameworks, the holder may be authorized to process personal data as long as the user does not object (“opt out”), without the need for consent or any other legal basis. This does not apply when personal data processing is subject to European data protection regulations.
• When data collection is necessary for the performance of a contract between the user and/or any other pre-contractual obligation.
• When processing is necessary to comply with a legal obligation binding on the user.
• When processing is related to a task performed in the public interest or in the exercise of official authority vested in the holder.
• When processing is necessary for the purposes of legitimate interests pursued by the holder or a third party.

In any case, the holder is willing to clarify the specific legal bases applicable to the processing and, in particular, whether the provision of personal data is a contractual or statutory requirement or a necessary requirement to enter into a contract.

Location

Data are processed at the holder’s offices, as well as in any other place where the parties involved in the processing are located.

Depending on the users' location, data transfers may involve transferring user data to a country other than their own.

In the event of such a data transfer, users may obtain more information by consulting the relevant sections of this document or by requesting it from the holder through the contact information provided in the contact section.

Retention Period

Personal data will be processed and stored for the time necessary to fulfill the purpose for which they were collected.

Therefore

• Personal data collected for the purpose of entering into a contract between the holder and the user must be retained as such until the contract has been fully formalized.
• Personal data collected for the legitimate interest of the holder must be retained for the time necessary to fulfill that purpose. Users can find specific information related to the holder's legitimate interest by consulting the relevant sections of this document or by contacting the holder.

The holder may retain personal data for an additional period when the user consents to such processing, provided that the consent remains valid.

Additionally, the holder will be obliged to retain personal data for an additional period when required to comply with a legal obligation or by order of the competent authority.

Once the retention period has expired, personal data must be deleted. Therefore, rights of access, modification, rectification, and data portability cannot be exercised once this period has expired.

Purpose of Processing Collected Data

Data relating to the user are collected to allow the holder to provide their Services, as well as for the following purposes: Advertising, Statistics, Tag Management, and Viewing content from external platforms.

Users can find detailed information about these processing purposes and the specific personal data used for each purpose in the respective sections of this document.

Detailed Information on Personal Data Processing

Personal data are collected for the following purposes and using the following services:

Statistics: The services in this section allow the holder to monitor and analyze web traffic and may be used to track user behavior.

User Rights

Users can exercise certain rights regarding the processing of their data by the holder.

Users with higher protection standards can exercise any of the rights detailed below. In all other cases, users can ask the holder to determine which rights apply to them.

Specifically, users have the right to:

• Withdraw their consent at any time. Users have the right to withdraw their consent if they had previously given it for the processing of their personal data.
• Object to the processing of their data. Users have the right to object to the processing of their data if such processing is carried out based on a legal basis other than consent. For more information, refer to the relevant section below.
• Access their data. Users have the right to know if their data are being processed by the holder, to obtain information about certain aspects of the processing, and to receive a copy of the data being processed.
• Restrict the processing of their data. Users have the right, in certain cases, to restrict the processing of their data. In such cases, the holder will process their data solely for storage purposes.
• Delete or remove personal data. Users have the right, in certain cases, to obtain the deletion of their data by the holder.
• File a complaint. Users have the right to file a complaint with the competent data protection authority.

Details on the Right to Object to Processing

When the processing of personal data is in the public interest, in the exercise of official authority vested in the holder, or due to a legitimate interest of the holder, users may object to such processing by explaining a reason related to their particular situation to justify their objection.

Users should be aware that if their personal data are processed for commercial purposes, they can object to such processing at any time without justification. To determine if users' personal data are being processed by the holder for commercial purposes, they should consult the relevant sections of this document.

How to Exercise These Rights

Any request to exercise user rights can be directed to the holder through the contact details provided in this document. Such requests will be processed by the holder free of charge as soon as possible and always within one month.

Modification of This Privacy Policy

The holder reserves the right to modify this privacy policy at any time, notifying users through this page and, if possible, through this website and/or, if technically and legally feasible, directly notifying users, if the holder has the necessary contact information for this purpose. It is strongly recommended that users review this page frequently, referring to the date of the last update indicated at the end of the page.

In the event that changes affect processing activities based on user consent, the holder must obtain, if necessary, new consent from the user.

Contact

If you have any questions about this Privacy Policy, you can contact the holder's team via email at clientes@novasoltec.com, and we will respond to your concerns within a reasonable timeframe.